Why Bigger Isn’t Always Better

Let’s face it, buying name brand products is part of our daily routine. We choose to buy Crest toothpaste, Samsung TVs and Nike sneakers. We are constantly bombarded by advertising from big name brands and sometimes that is good and sometimes it isn’t. When it comes to home services, bigger isn’t necessarily always better. National companies might think they know their ideal customer, but how well can they really understand who they are serving when it’s millions of people? Here’s why smaller, local companies like us are better than the big guys.

We’re like a family at Langenwalter Carpet Cleaning and we want our customers to feel like they are a part of our family too. Our team is made of the best employees in the industry. From our technicians to our office staff, everyone at Langenwalter Carpet Cleaning is invested in providing our customers the best experience possible. We want to know how your family is doing and how we can better serve you. The experience you receive from us is personal because we actually know you! That’s something bigger, corporate service companies can’t say. You may talk to 12 different people when you work with national companies, and you never know who is going to show up at your front door. When you work with us there is always a familiar voice answering the telephone and a familiar face arriving at your home to clean your carpets.

When you work with a local company like us, you know exactly what you’re getting when you schedule an appointment. You know what time, what day, and most importantly, how much you’ll be spending. We don’t tack on any additional fees or unknown charges to your bill. We pride ourselves on being upfront and honest with our customers so they know exactly what they are paying for. Larger, national companies won’t treat you as fairly. Bigger companies can add hidden fees to your bill. They might provide extra services which were not included in the original price and you’ll end up having to pay for them without even knowing you were being charged in the first place.

Working with smaller, local businesses allows customers to get to know the companies working in their neighborhood. At Langenwalter Carpet Cleaning, we focus on providing our customers with a great service from a company you can trust. The next time you’re thinking about scheduling a carpet cleaning, don’t count us out. Give us a call at 317-876-9944 or visit our website for more information.